Mibex Software

⚡ī¸ Check the status for our Cloud apps to see if there are any issues

⚠ī¸ Important Update: App Support Portal is Moving Soon!

Starting at the end of May 2025, all app support requests will be handled through the Communardo App Support Portal. This transition is part of Mibex Software apps becoming part of Communardo.

Moving to a single support portal will help us deliver a more organized and efficient service experience.

  1. Mibex Software
  2. Mibex Software Support

Mibex Software Support

Hey there 👋 Welcome to the Mibex Software Support. We're glad to help you!

🤝 Our support hours are: 08:00 - 18:00 CET, Mon-Fri (Switzerland GMT+1), except public holidays in Switzerland.

📔 Check our app documentation for setup instructions, usage help, release notes & more.

📅 Have further questions or want an app demo? Schedule a call with us!

ℹī¸ Want to access a public Jira issue but get redirected to the portal page? 1. logout with your portal access user and 2. try to login again with the link to the Jira issue.

⚠ī¸ Having troubles creating a support ticket? You can also always send us a request by email.

  • Report a bug or problem

    Report a problem which impairs or prevents the functions of one of our Atlassian apps.

  • Suggest a new feature or improvement

    Tell us how we can make our apps better suited for your needs

  • Question about data security & handling

    Ask about data handling, GDPR compliance, security etc.

  • Question about licensing or billing

    Ask about license handling, dual licensing etc.

  • Require any other technical support

    Raise a support request for one of our Atlassian apps.

  • Request a partner license

    Apply for an app license as Atlassian partner

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