Service Desk

{"xsrfToken":"BZA9-L46N-FAUS-JPNF_8686700232dff1f5dea3b0a50e4fbb478470fbd7_lout","branding":{"id":"1","key":"mibex","name":"Mibex Software Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d47c70","headerLinkHoverBGColor":"#d47c70","headerBadgeColor":"#d47c70"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4f281351-107a-4b91-9f26-848180df3769/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4YWI2NmI4OC1mYWY5LTRkN2YtYjVjZi1iYjk3NjAwMDBhN2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRmMjgxMzUxLTEwN2EtNGI5MS05ZjI2LTg0ODE4MGRmMzc2OSI6WyJyZWFkIl19LCJleHAiOjE1Mzc4MjU2MDgsIm5iZiI6MTUzNzgyNDk0OH0.Y2H5q-VFg-PrqaCfhsG1xZZ1PAYV-Lq2d_XlW-hBp1o&client=8ab66b88-faf9-4d7f-b5cf-bb9760000a7d&mode=fit","logoId":"4f281351-107a-4b91-9f26-848180df3769","isLogoAvailable":true,"helpCenterTitle":"Welcome to Mibex Software support","sharedPortalName":"Mibex Software","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Mibex Software support","sharedPortalName":"Mibex Software","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#a46799","helpCenterTitleColor":"#ff907f","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"mibex","projectId":11900,"serviceDeskId":1,"name":"Mibex Software Support","description":"Welcome! You can raise a Mibex Software Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"8","key":"f5f46379-2cda-45c9-b803-f07e510d7bc4","name":"Raise a feature request","descriptionHtml":"","callToAction":"Raise a feature request","introHtml":"Raise a request for a new feature of one of our Atlassian apps, which has yet to be developed.","icon":15360,"groups":[1]},{"id":"7","key":"706a5812-a3f8-4611-9d2a-140044e0ae48","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Report a problem which impairs or prevents the functions of one of our Atlassian apps.","icon":15325,"groups":[1]},{"id":"3","key":"get-help-for-one-of-our-atlassian-add-ons","name":"Need support","descriptionHtml":"","callToAction":"Need support","introHtml":"Raise a support request for one of our Atlassian apps.","icon":13927,"groups":[1]}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[3,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"88940aa6-e633-3eb4-b716-639974530250","appLinkName":"Confluence (mibexsoftware.atlassian.net)","appLinkUrl":"https://mibexsoftware.atlassian.net/wiki","spaceKey":"MSS","spaceName":"Mibex Software Support","spaceUrl":"https://mibexsoftware.atlassian.net/wiki/display/MSS"},"labels":[],"projectKey":"MIBEX","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MIBEX","userLanguageHeader":"Support hours and documentation","userLanguageMessageWiki":"8 a.m. - 6 p.m. CET, Monday through Friday Our support team is based in Zurich, Switzerland (GMT+1). \nWe may be off during <a href=\"http://www.officeholidays.com/countries/switzerland\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">Swiss public holidays</a>, but we try to keep an eye on incoming support requests and answer urgent messages during off-hours as well. \nIf you are looking for documentation for one of our apps, please visit our <a href=\"https://mibexsoftware.atlassian.net/wiki\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">Wiki</a>.","defaultLanguageHeader":"Support hours and documentation","defaultLanguageMessage":"8 a.m. - 6 p.m. CET, Monday through Friday\nOur support team is based in Zurich, Switzerland (GMT+1).\n\nWe may be off during [Swiss public holidays|http://www.officeholidays.com/countries/switzerland], but we try to keep an eye on incoming support requests and answer urgent messages during off-hours as well.\n\nIf you are looking for documentation for one of our apps, please visit our [Wiki|https://mibexsoftware.atlassian.net/wiki].","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true},"sharedPortal":{"name":"Mibex Software","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://mibexsoftware.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD-1001.0.0-SNAPSHOT#DevVersion","contextPath":"","xsrfToken":"BZA9-L46N-FAUS-JPNF_8686700232dff1f5dea3b0a50e4fbb478470fbd7_lout","baseUrl":"https://mibexsoftware.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"629145600","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8ab66b88-faf9-4d7f-b5cf-bb9760000a7d","optedInFeatures":{"com.atlassian.servicedesk.px.request.create":"true"},"anonymousEnabled":true,"requestIntroEnabled":true}