Jira Service Management

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Support hours: 08:00 - 18:00 CET, Mon-Fri (Switzerland GMT+1) \nNEW PRODUCT: Keep your Jira issues safe from secrets and PII information with <a href=\"https://marketplace.atlassian.com/apps/1227726/no-more-secrets-for-jira?hosting=cloud&tab=overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">No More Secrets for Jira</a>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"4","name":"Jira Issue","descriptionHtml":"","callToAction":"Jira Issue","introHtml":"","icon":15347,"iconUrl":"https://mibexsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15347","groups":[],"key":""},{"id":"7","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Report a problem which impairs or prevents the functions of one of our Atlassian apps.","icon":15325,"iconUrl":"https://mibexsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15325","groups":[1],"key":""},{"id":"3","name":"Need support","descriptionHtml":"","callToAction":"Need support","introHtml":"Raise a support request for one of our Atlassian apps.","icon":13927,"iconUrl":"https://mibexsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13927","groups":[1],"key":""},{"id":"20","name":"Join Mibex Partner Program","descriptionHtml":"For more details, see <a href=\"https://www.mibexsoftware.com/atlassian-partners\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">details about the Mibex Partner program benefits</a>.","callToAction":"Join Mibex Partner Program","introHtml":"Sign up for the Mibex Partner program","icon":15348,"iconUrl":"https://mibexsoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15348","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[3,7,20]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"88940aa6-e633-3eb4-b716-639974530250","appLinkName":"Confluence (mibexsoftware.atlassian.net)","appLinkUrl":"https://mibexsoftware.atlassian.net/wiki","spaceKey":"MSS","spaceName":"Mibex Software Support","spaceUrl":"https://mibexsoftware.atlassian.net/wiki/display/MSS","isServer":false},"labels":[],"projectKey":"MIBEX","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MIBEX","userLanguageHeader":"","userLanguageMessageWiki":"You can find our docs at <a href=\"https://wiki.mibexsoftware.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">wiki.mibexsoftware.com</a>. \nHave further questions or want an app demo? <a href=\"https://calendly.com/mibexsoftware\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Schedule a call with us</a>! \nNEW PRODUCT: Keep your Jira issues safe from secrets and PII information with <a href=\"https://marketplace.atlassian.com/apps/1227726/no-more-secrets-for-jira?hosting=cloud&tab=overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">No More Secrets for Jira</a> \nCheck our updates on the following vulnerabilities and their impact on Mibex apps: \n<ul> \n <li><a href=\"https://mibexsoftware.atlassian.net/wiki/spaces/MSS/pages/3158343697/CVE-2021-44228+log4j+vulnerability+impact+on+Mibex+apps\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">CVE-2021-44228 (log4j) </a></li> \n <li><a href=\"https://mibexsoftware.atlassian.net/wiki/spaces/MSS/pages/3219357697/CVE-2022-22965+22963+vulnerability+impact+on+Mibex+apps\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">CVE-2022-22965 (Spring4Shell) & CVE-2022-22963 </a></li> \n</ul>","defaultLanguageHeader":"","defaultLanguageMessage":"You can find our docs at [wiki.mibexsoftware.com|https://wiki.mibexsoftware.com].\n\nHave further questions or want an app demo? [Schedule a call with us|https://calendly.com/mibexsoftware]! \n\nNEW PRODUCT: Keep your Jira issues safe from secrets and PII information with\n[No More Secrets for Jira|https://marketplace.atlassian.com/apps/1227726/no-more-secrets-for-jira?hosting=cloud&tab=overview]\n\nCheck our updates on the following vulnerabilities and their impact on Mibex apps: \n * [CVE-2021-44228 (log4j) | https://mibexsoftware.atlassian.net/wiki/spaces/MSS/pages/3158343697/CVE-2021-44228+log4j+vulnerability+impact+on+Mibex+apps]\n* [CVE-2022-22965 (Spring4Shell) & CVE-2022-22963 | https://mibexsoftware.atlassian.net/wiki/spaces/MSS/pages/3219357697/CVE-2022-22965+22963+vulnerability+impact+on+Mibex+apps]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Mibex Software","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://mibexsoftware.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}