Welcome to Mibex Software Support. Please try to search our knowledge base for solutions to common problems. If you don't find a solution, please do not hesitate to contact us via one of the support channels below.
Support channels
You can get support through any of the following channels:
- email to support@mibexsoftware.com
- our JIRA issue tracker (requires that you create a JIRA account first)
- our customer access portal (requires that you create a JIRA account first)
- answers.atlassian.com
- Phone: +41 43 311 04 57 (Please note that this number is not toll-free)
Support hours
8 a.m. - 6 p.m. CET, Mo-Fr. Please note that support can be restricted during Swiss Holidays.
Other resources
- Support policy
- SLA
- Data security and Privacy